Release date
Friday, January 25, 2019
Symptoms
- Viewing a LEN file in Bitmap Viewer and selecting the 'CAD' component will show the staggered cut line to be much larger than the artwork it is linked to. LEN files containing staggered cutting CAD lines, sourced from Plato v18.0 files, do not show the CAD line to correct scale when viewed in Bitmap Viewer. CAD line appears some 10x times larger in dimension than expected.
- A PDFPLA in Plato 18.0 (b16748 (25Juni2018)) gives issues after ripping to LEN files with the Imaging Engine ticket. The Staggered Cut is not longer available in the file. The Staggered Cut is not longer visible when viewing in the bitmap viewer and the merger software. When re-saving the PDFPLA in Plato 16.1.0, the staggered cut will be kept after ripping on the Imaging Engine and viewing in the Bitmap Viewer and merger software.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
Stop BitmapViewer and install hotfix (32-bit and/or 64-bit version).
Downloads
- BitmapViewer32bit HF201806026 for Windows.exe (96 mb)
- BitmapViewer64bit HF201806026 for Windows.exe (91 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.