Release date
Thursday, November 3, 2022
Symptoms
CS01437440: When configured to view PDF files as in ArtPro+, files may remain locked even when quitting the Viewer in My Workspace or Roll Fed Labels Workspace.
CS01561403: When comparing PDF files in the Pilot Viewer, hidden & non-printing layers of the reference file may become visible, causing differences to be indicated that are not relevant for the comparison.
CS01564811: When configured to view PDF files as in ArtPro+, files may remain locked even when quitting the Pilot Viewer.
The file locking issues with both the Workspaces and Pilot Viewer may cause subsequent workflow tasks that want to overwrite the file to fail.
They may also lead to running into concurrent viewing limits sooner than expected (resulting in messages such as "maximum number of viewing sessions reached").
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix obsoletes prior hotfix 202203026 for Automation Engine 22.03.
Installation Instructions
Stop the master Automation Engine 22.03 server (and assistants/standins if any) - install the hotfix on the server(s) - restart (them).As part of the fix is in the Pilot, it will become available after starting a new Pilot session and installing the software update.
Downloads
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.