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Release date
Friday, July 13, 2012
Symptoms
- The "Export to 3D" task fails for normalized PDF files coming from ArtPro.
- When opening a normalized PDF file generated by Artpro, die objects were not recognized.
- When reusing the same image with different scaling in a normalized PDF, the difference in scaling is lost after passing through the "Optimize PDF Document" task when it applies a "Downsample Images" action.
- The problem only occurs though when the resulting normalized PDF file is opened or further processed in a BRIX context (PackEdge-Plato, Automation Engine tasks, … - not in Acrobat nor FlexRip).
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
Replaced by HF32: Processing a specific normalized PDF file generated by ArtPro (f.i. creating a report with it or performing step & repeat) might cause design elements to disappear.
Installation Instructions
AE: Stop the master server (and assistants/standins if any) – install the hotfix on the server(s) – restart (them). Packedge-Plato: stop the application and install the hotfix
Downloads
-
AutomationEngine HF1 for Windows.exe (691 kb)
-
PackEdge-Plato HF1 for Windows.exe (691 kb)
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ColorTone 10.1.1 HF1 for Windows.exe (958 kb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.