Release date
Thursday, December 20, 2012
Symptoms
On Server: Some (S&R) tasks get "System error 5", with errors about font dto, stl_engine. "Unhandled Exception: Illegal value used as index in fnt_fonts::helveticaname at line 1246 of file "C:\Esko\bg_prog_fastserver_v120\dtlfont_dto_interface.dtt" Unhandled Exception: Wrong number or type of arguments for call to "symbol" in hyph_hyphenationsetup::reset at line 81 of file "C:\Esko\bg_prog_fastserver_v120\dtllwbrix\stl_engine.dtt"" On Editors (such as PackEdge): • The application fails to connect to server and does not run properly (cannot create new document etc.). • "System error 5" occurs upon starting. VDTL shell indicates problem with font_dto, stl_engine. Current workaround is to repair fonts from the Engines installation DVD.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
Stop the master server (and assistants/standins if any) – install the hotfix on the server(s) – restart (them).
Downloads
- AutomationEngine HF51 for Windows.exe (2 mb)
- PackEdge-Plato HF51 for Windows.exe (783 kb)
- AutomationEngine 10.1.1 HF51 for Windows.exe (623 kb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.