Release date
Monday, May 19, 2014
Symptoms
After upgrading DeskPack in CS6 to version 12.1.2 or 12.1.3, a lot of AI files and/ or Adobe PDF files get corrupted. Trying to open these files in AI again will pop up a message saying the file is corrupt or that it contains an Illegal Operand. The files cannot be opened anymore unless you apply Adobe's workaround explained in KB article: https://wiki.esko.com/display/KBAS/KB87957219%3A+Can%27t+open+the+illustration.+The+illustration+contains+an+illegal+operand. The corruption is caused by boostX Crosshair plugin which must be installed and licensed and the corruption occurs only to the current document when a PDF file (Adobe or Normalized) is being opened as an additional document.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
The hotfix 1206002 is included in this hotfix.
Installation Instructions
Make sure Adobe Illustrator is not running. Double-click the disk image to mount it and proceed with the installer found inside.
Downloads
- 219 HF1206003 for Windows.exe (274 mb)
- 219 HF1206003 for Mac.dmg (167 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.