Release date
Friday, January 25, 2013
Symptoms
Customers have trouble to launch Mac pilot after java changes on the mac. important remark: on Feb 1st, 2013, Apple has released Java for Mac OS X 10.6.x (Snow Leopard) Update 12 - support.apple.com/kb/DL1573 This release solves issues launching the Automation Engine Pilot caused by Apple's Malware Definitions update on Jan 31st. For Mac OS X 10.7.x (Lion) and Mac OS X 10.8.x (Mountain Lion) clients, the hotfix is still an alternative way to bypass Java Web Start issues.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no dependencies on other hotfixes or patches.
Installation Instructions
1. Install the hotfix on the master Automation Engine 12.0.1 server - it is not necessary to stop and restart the Automation Engine server. 2. From the Mac client, connecting to the Automation Engine server web page by using a web browser (Firefox, Safari, Google Chrome): http://yourAESERVERname:9999 click "Download" from the Pilot client apps section. 3. Double click the downloaded .dmg file to install the Pilot. Extra notes: - Remove the old Pilot shortcut to avoid confusion. - If you need the user name and server name to be remembered when you reopen the Pilot, make sure the /Applications/Automation Engine Client 12.0.1 folder is fully open (eg: Read & Write for all users, and apply this permission to enclosed items...)
Downloads
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.