Release date
Tuesday, May 8, 2012
Symptoms
Description: Shapes CA certificate expiration Symptoms: Shapes clients will not be able to access the Shapes store in Studio products
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
On MACOSX: 1. Copy the file update shapes certificate.zip to the MacOSX system and unzip the folder. 2. Run the file update_shapes_certificate by double clicking on it 3. The application will run in the background for several minutes. 4. After completion the file shapes_cert_updater.txt should open and a message ‘The operation has been completed’ will be displayed. 5. Restart Adobe Illustrator and test the Shapes plugin. On Windows: 1. Copy the folder ‘update shapes certificate’ to Windows. 2. Run the file update_shapes_certificate in a Dos console. 3. The application will run with status updates to the console. 4. The application could run for a while as it scans the entire hard disk. 5. After completion the results will be displayed on the console. 6. Restart Adobe Illustrator and test the Shapes plugin. Note: It is better to close all instances of adobe illustrator during the updating process. The update application should be run by a user with Administrative privileges. The Windows script requires Dot Net framework 3.5 or above
Downloads
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.