Release date
Wednesday, April 4, 2018
Symptoms
When generating Results to Excel from a Saved Search, the Excel has duplicate projects in it and the report is missing some projects in that case.
This only happens when the request to "Save Search Result" is executed twice from the same page. This can happen due to mis-configuration of the proxy/browser which causes the request to be sent twice or because the user clicks twice.
This hotfix will prevent the identical requests from interfering with each other on the WebCenter side. Both (identical) requests will now generate correct (identical) Excels without duplicates.
If the root cause is a proxy mis-configuration, this should however still be fixed to prevent duplicate requests from reaching WebCenter. Having the proxy resubmit the request introduces unnecessary load on the server since the same Excel will be generated twice and one of the two Excels will simply be ignored.
HTTP POST request to download Search Results to Excel re-sends after two minutes because of customer proxy mis-configuration. This causes WebCenter to start the generation of the Excel twice. It causes the two exact same requests to WebCenter to interfere and produce wrong Excel files.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
To install this patch:
On the Web server:
1. Extract the WebInstance ZIP with keep folders turned on into each of the web instance folders to be patched and overwrite existing files.
2. Restart Tomcat.
Downloads
- WCR HF201707031 for Windows.zip (10 kb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
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