Release date
Tuesday, May 23, 2017
Symptoms
ArtPro files created in version 16.0 with an ArtPro kernel build number lower than 111 may have an issue with the font cache when opened again in ArtPro. If not corrected for, this may cause special (non-ASCII) characters of specific (non-standard) fonts to process wrong. As of ArtPro 16.0 hotfix build 111, such files are no longer created, and when opening such a file, the editor recognizes potential problems and if there are, guides the operator to correct them. The "Apply ArtPro Action List" task in Automation Engine 16.0.2 recognizes such ArtPro files as well, but as a manual intervention in an ArtPro editor is needed to correct such files, the task will stop processing with an error message: "ERROR: Font Issues were detected. Please resave the input ArtPro File in ArtPro 16.0 hotfix Build 111 or higher." Unfortunately, the "Apply ArtPro Action List" task in Automation Engine 16.0.2 may be too strict in its recognition of such files, and it may block files from further processing without really being necessary. This hotfix will correct that situation, in combination with a new tool in the ArtPro editor itself that will create some necessary extra configuration data (containing a whitelist of fonts, which can only be constructed from within the ArtPro editor on Mac). The "Apply ArtPro Action List" task will automatically pick up this data, allowing it to improve its behavior. Note that the extra tool in the ArtPro editor is available as of ArtPro 16.0 build 319.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
Stop the master Automation Engine 16.0.2 server (and assistants/standins if any) - install the hotfix on the server(s) - restart (them).
Downloads
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.