Release date
Thursday, August 19, 2021
Symptoms
Viewer is loading slowly in Chrome/Edge. In recent versions of Chrome (> 88) or Edge the viewer freezes for a long time to open certain files. This slowness/blocking behavior also occurs when switching between pages. This blocking behavior can take up to two minutes, after the initial freeze, the viewer works correctly without any problems.
Edge/Chrome freezes for multiple seconds when opening file in viewer.
Edge/Chrome freezes for multiple seconds when switching between pages. Edge/Chrome indicates "The following page has become unresponsive" when opening the viewer
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
HF_201911039: PCM smart-text auto suggestion functionality not always displaying directly matched statements.
HF_201911042: WebCenter annotation texts disappear after opening and closing annotation popup window in Viewer.
HF_201911055: "Open login page" button in the session timeout pop up always redirects to the WebCenter login page instead of SAML (when SAML has priority 1).
HF_201911061: Intermittently with certain files, the Viewer will not load in properly. So, users are unable to see the file or perform the needed Viewer functionality.
HF_201911069: TXTs keep white space during G2P creation.
HF_201911075: When uploading a CHILI file as new version in the side-by-side view, the page will now return to where the user was before the page was opened.
HF_201911088: Document references duplicating in task forms.
HF_201911089: Old Templates not working consistently within the Side By Side View / Timeout Issues.
HF_201911091: Return button in Task Execution page reloads the page rather than returning to the source page.
HF_201911093: Support setting priority of a workflow that is taken into account during workflow engine queue scheduling (additional step to enable still required). (Only the Web server changes)
HF_201911094: Cascading Lists updating via SDK/JavaScript.
HF_201911099: Nested Text Statement Concatenation.
HF_201911104: The PDF generated from the Annotation document is ignoring words at the line breaks in the Comment columns.
Installation Instructions
Expand the ZIP archive and follow the instructions in the readme file.
Downloads
- WCR HF201911126 for Windows.zip (35 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.