Release date
Thursday, November 3, 2022
Symptoms
On systems under heavy load and with a very high volume of Script SmartNames to resolve, specific such SmartNames may sporadically stop resolving, causing workflows to no longer work as expected.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
Stop the master Automation Engine 22.03 server (and assistants/standins if any) - install the hotfix on the server(s) - restart (them).
Important Remark:
Please note that on top of this hotfix, some further manual tuning is possible to adapt to extremely heavy Script SmartName usage.
In that case, it is recommended to increase the number of JavaScript executing engines from the default setting of 2 to a higher setting of 5.
This can be done by issuing below commands in a DOS shell on the appropriate working directory:
> configtool set Servers/ElemServer/Properties/elm.js.eng.count """5"""
> anyclt ElemServer stopit
Downloads
- AutomationEngine HF202203011 for Windows.exe (5 mb)
- AutomationEngine HF202203011 for Windows.exe (5 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.