Release date
Thursday, August 11, 2022
Symptoms
When saving a file (overwriting) on certain shares, like e.g. a NAS drive, an error message stating "An error occurred while trying to save the file to the selected location. This could e.g. be caused by insufficient disk space or incorrect permissions." is displayed and the file cannot be saved (overwritten). It can only be saved by another name.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
- Before running the installers, close any running ArtPro+ sessions AND rename the application folder of the existing ArtPro+ 22.07
(e.g. on Windows rename "bg_prog_artpro+_v220" in C:\Esko to "bg_prog_artpro+_v220_released" and on Mac rename "ArtPro+22.07" in HD:Applications to "ArtPro+ 22.07 Released").
If the application folder is not renamed, the existing version of ArtPro+ 22.07 will be overwritten.
- Running the installer will install ArtPro+ 22.07 build 10025 in the bg_prog_artpro+_v220 // ArtPro+ 22.07 application folder.
- The About panel will show the increased build number: ArtPro+ 22.07.10025 instead of 22.07.10024.
Downloads
- CS01556933 HF202207007 for Windows.exe (792 mb)
- CS01556933 HF202207007 for Mac.dmg (560 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.