What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Required Hotfixes, unless otherwise instructed by your Esko Software Support team.

HOTFIX 202211030 for Automation Engine 22.11

Required

Flexo - Create Merged Plate / Submit to CDI: There may be periodic disruptions in the connection with CDI devices, causing these tasks to stall. Create Merged Plate / Submit to CDI: There may be unexpected duplicate plates showing up on the CDI Expose list (not resubmitted by a Pilot user). When there are many such tasks executing, some of them may get stuck, causing others to stall.

Release date

Friday, June 23, 2023

Symptoms

- Occasionally, issues with the "Create Merged Plate" and/or the "Submit to CDI" tasks are seen. These tasks may fail referring to a CDID error #206. They may work again on retry.

- It may happen that the same merged plate appears multiple times on the CDI Expose list, without explicitly being resubmitted by a Pilot user.

- A particular "Create Merged Plate" task may indicate an error "java.lang.OutOfMemoryError: GC overhead limit exceeded" after which no other such tasks can proceed anymore.

System requirements

The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.

Dependencies

This hotfix obsoletes prior hotfix 202211014 for Automation Engine 22.11.

Installation Instructions

Stop the master Automation Engine 22.11 server (and assistants/standins if any) - install the hotfix on the server(s) - perform an "Activate Server" action.

Downloads

AutomationEngine HF202211030 for Windows.exe (15 mb)

Disclaimer

DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.