English
Deutsch
Español
Français
Italiano
日本語
Português
中文
한국어
Release date
Friday, May 5, 2023
Symptoms
If all channels of a linked image are mapped away and/or all separations were removed from the image so no image data is left, the image in the PDF could get corrupted if the document was still edited and saved in ArtPro+ 22.11.10021 or NDL based tasks in Automation Engine 22.11 or 23.03 afterwards. The corruption can be noticed by the extremely large dimensions of such images.
By using ArtPro+ 23.03 or this Automation Engine 23.03 hotfix, no new corruptions will occur.
Files that already contain such potentially corrupt image data will have to be fixed manually by either manually correcting the dimensions and offset of the images or removing them from the file.
Note: If ArtPro+ 23.03 shows the correct dimensions, files were not corrupted and can continue to be used.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
Stop the master Automation Engine 23.03 server (and assistants/standins if any) - install the hotfix on the server(s) - restart (them).
Downloads
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.