Release date
Wednesday, October 18, 2023
Symptoms
Regenerate document views on projects having annotations gives the following when attempting to access the document details:
The file does not exist ViewFile <S3Accessor ID: 00002_0000000011 Name: XXXXXX-XXXXXX-wcr-prd-wf-data ReadOnly: false,us-east-2/XXXXXX-XXXXXX-wcr-prd-wf-data,ViewFilePointer<1,a122b645-93bc-4bb4-8c4b-c475d98ffa95_99.xfdf,views/00002_0000287525/1/a122b645-93bc-4bb4-8c4b-c475d98ffa95_99.xfdf>> was not found on NTFS.
Commonly the document may still be rendered to Viewer by clicking the thumbnail.
Observing the views cache of the document shows it now has duplicate copies of the view files. The following path is an example: …:\FileStore\views\cache\000028\00002_0000287525\ including if any sub-folders for multi-page documents.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
HF_202307012_20230802_WCR-66840_WCR: Task Type Workflow Definition differences are not detected during comparison.
(Only the Application server changes)
HF_202307018_20230811_WCR-67216_WCR: Concurrency issues between Workflow Engine & Rule Engine.
HF_202307027_20230905_CS01670552_WCR: The search crawler queue stays for a long time on 300K high peaks.
HF_202307029_20230928_WCR-68462_WCR: External API early timeout issue.
Installation Instructions
Run the installer EXE on the application server and follow the instructions
Downloads
- WCR HF202307031 for Windows.exe (153 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.