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Release date
Thursday, May 2, 2024
Symptoms
WebCenter performance degraded over time where Viewer calls Search SDK multiple times per session.
Restart Jboss restores performance for a time though it can be as little as a day to get the point where WebCenter will eventually become inaccessible and heapdumps are found created by Jboss.
The heapdump points to Lucene LRUQueryCache to be the cause of the out of memory.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
HF_202307012_20230802_WCR-66840_WCR: Task Type Workflow Definition differences are not detected during comparison.
(Only the Application server changes)
HF_202307018_20230811_WCR-67216_WCR: Concurrency issues between Workflow Engine & Rule Engine.
HF_202307027_20230905_CS01670552_WCR: The search crawler queue stays for a long time on 300K high peaks.
HF_202307029_20230928_WCR-68462_WCR: External API early timeout issue.
HF_202307031_20230927_CS01697358_WCR: Annotation loading fails after view data regeneration with view data on AWS S3 storage.
HF_202307036_20231031_WCR-66359_WCR: Apply Content to GS1 export or InDesign workflow node errors when processing simple type text statements containing symbols or special characters.
HF_202307040_20231020_CS01673325_WCR: No view data generated after import of ZIP files from MediaBeacon using dashboard technology.
HF_202307042_20231115_WCR-69699_WCR: Vulnerability can be exploited to expose server data.
(Only the Application server changes)
HF_202307044_20231030_CS01711530_WCR: Unable to export Saved Search result with special character to Excel.
(Only the Application server changes)
HF_202307047_20231114_CS01708308_WCR: “Mark all discussions as read” is causing high load on database making the system too slow to use if the user is invited to many discussions with large audience.
HF_202307056_20240308_CS01750300_WCR: Search Crawler “Include Any level Document References” performance troubleshooting options
Installation Instructions
Run the installer EXE on the application server and follow the instructions
Downloads
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WCR HF202307057 for Windows.exe (153 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.