Release date
Monday, February 26, 2024
Symptoms
- The "Copy or Move File" task no longer can copy or move files outside containers on AE-SaaS as of Automation Engine 23.11.
An exception to this rule however exists to enable JDF workflows for which graphic files need to be downloaded by Automation Engine before processing.
These files are downloaded to a specific non-container TMP folder on the master, and are moved into a proper location by the first task in such a JDF workflow.
However, if in a server-assistant(s) setup, this "Copy or Move File" task at the start is executed on an assistant rather than on the master, the exception handling described above did not kick in causing the task to unexpectedly fail.
- When the task is set to overwrite files with output files, the error message “Cannot save file” appears.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix has no known dependencies on other hotfixes or patches.
Installation Instructions
Stop the master Automation Engine 23.11 server (and assistants/standins if any) - install the hotfix on the server(s) - restart (them).
Downloads
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
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