Release date
Friday, September 6, 2024
Symptoms
This issue only happens in a very specific situation:
In short, the document needs to have a cyclic document reference self-references and workflow driven approval when up-versioning from a Dashboard. If and only if all of these are true, then there is a problem with view file generation of the new version.
Full symptoms:
The viewable document needs to have an attribute category with a document reference. The document reference needs to be configured as the "latest version" and should have at least one document: the viewable document itself. (this is a cyclic reference).
Additionally, this document needs to have approval managed by the workflow.
The previous stage of the approval should have been finished (e.g. approved), but the workflow did not "finish" the approval (No "Finish Approval" node). The workflow then directs the document to a task where the user can use a Task Dashboard to upload a new version.
When uploading this new version and saving the task, the save is successful, but there is an error in the log files and the view files do not generate.
This issue may not immediately be clear as the previous version's thumbnail will continue to show. Upon attempting to render the new version to Viewer, the document will instead be downloaded and rendered via the browser plugins for the particular document type.
Check & Register status of the new version in the document's Action History will have a grey magnifying glass icon. Hovering over the icon shows 'Unknown'.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
HF_202311004_20231114_WCR-69699_WCR: Vulnerability can be exploited to expose server data.
(Only the Application server changes)
HF_202311025_20240115_CS01736405_WCR: Issues when a Dashboard is reused in multiple nested levels in combination with different Dashboards for Drilldown.
HF_202311026_20240130_CS01756944_WCR: Search index fails to index project/task/document when more than 80% of the characters in an attribute of that project/task/document are whitespace.
HF_202311027_20240109_CS01740468_WCR: A fully approved Document appears in a search for pending approvals with the status canceled.
HF_202311031_20240202_CS01748984_WCR: Uploading ZIP files is failing when Cloud OBGE is enabled.
HF_202311037_20240214_CS01734972_WCR: "Approval comment" is no longer included in xml of "Integrate with WebCenter" ticket.
(Only the Application server changes)
HF_202311042_20240305_CS01755947_WCR: XHTML Encoding Issue in PCM: Various export formats (PDF, XML, Excel, etc.) of PCM Content Sheets in WebCenter can contain encoding mistakes in the values of the text content statements.
HF_202311043_20240311_WCR-72503_WCR: Project Attributes can be edited and saved in a Dashboard form of a completed task
HF_202311047_20240325_CS01713901_WCR: CHILI Cloud Timeout error is shown in WebCenter.
(Only the Application server changes)
HF_202311048_20240321_WCR-72821_WCR: GS1 XML: ArtworkContentGraphicElement should have a localeSequence element.
HF_202311049_20240214_CS01737461_WCR: Unable to properly view Collada files.
HF_202311051_20240315_WCR-71725_WCR: "Save Document Colors in Attribute" ignores ink book information.
HF_202311052_20240318_CS01773703_WCR: When saving drafts and publishing new versions, the user can’t access previous published content.
HF_202311054_20240410_CS01778673_WCR: Workflows hanging at task "Save Document Colors in Attribute".
HF_202311056_20240503_CS01713901_WCR: WebCenter and CHILI Cloud Errors & Timeouts.
HF_202311057_20240409_CS01776226_WCR: Create Project workflow node will error intermittently when there are multiple inputs.
HF_202311058_20240423_CS01776914_WCR: Performance of Search Results with Attribute columns visibly degrades to the point where users are not able work.
HF_202311061_20240514_CS01799002_WCR: Approval Error after acting as Delegate user.
HF_202311063_20240628_CS01816258_WCR: When a CHILI document is open in the side-by-side view and clicking Save As a new version can sometimes show an error stating 'Unable to create CHILI package'.
HF_202311066_20240806_CS01793119_WCR: WebCenter editor license tracking is not working and show that no one has logged in even though they have.
Installation Instructions
Run the installer EXE on the application server and follow the instructions
Downloads
- WCR HF202311067 for Windows.exe (154 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.