Release date
Wednesday, September 2, 2026
Symptoms
After the index corruption occurs:
- Searches for tasks may return incomplete or no results.
- Searches using the "Live Text In Document" field may fail to find existing document content.
- Searching within multi-page documents in the WebCenter Viewer may no longer work.
- Search functionality remains degraded until the affected indexes are restored or rebuilt.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
This hotfix includes the following hotfixes:
Hotfix 202311004: Vulnerability can be exploited to expose server data.
(Only the Application server changes)
Hotfix 202311025: Issues when a Dashboard is reused in multiple nested levels in combination with different Dashboards for Drilldown.
Hotfix 202311026: Search index fails to index project/task/document when more than 80% of the characters in an attribute of that project/task/document are whitespace.
Hotfix 202311027: A fully approved Document appears in a search for pending approvals with the status canceled.
Hotfix 202311031: Uploading ZIP files is failing when Cloud OBGE is enabled.
Hotfix 202311037: "Approval comment" is no longer included in xml of "Integrate with WebCenter" ticket.
(Only the Application server changes)
Hotfix 202311042: XHTML Encoding Issue in PCM: Various export formats (PDF, XML, Excel, etc.) of PCM Content Sheets in WebCenter can contain encoding mistakes in the values of the text content statements.
Hotfix 202311043: Project Attributes can be edited and saved in a Dashboard form of a completed task
Hotfix 202311047: CHILI Cloud Timeout error is shown in WebCenter.
(Only the Application server changes)
Hotfix 202311048: GS1 XML: ArtworkContentGraphicElement should have a localeSequence element.
Hotfix 202311049: Unable to properly view Collada files.
Hotfix 202311051: "Save Document Colors in Attribute" ignores ink book information.
Hotfix 202311052: When saving drafts and publishing new versions, the user can’t access previous published content.
Hotfix 202311054: Workflows hanging at task "Save Document Colors in Attribute".
Hotfix 202311056: WebCenter and CHILI Cloud Errors & Timeouts.
Hotfix 202311057: Create Project workflow node will error intermittently when there are multiple inputs.
Hotfix 202311058: Performance of Search Results with Attribute columns visibly degrades to the point where users are not able work.
Hotfix 202311061: Approval error after acting as Delegate user.
Hotfix 202311063: When a CHILI document is open in the side-by-side view and clicking Save As a new version can sometimes show an error stating 'Unable to create CHILI package'.
Hotfix 202311066: WebCenter editor license tracking is not working and show that no one has logged in even though they have.
Hotfix 202311067: The new document version uploaded via the Task Dashboard does not become viewable.
Hotfix 202311070: Searching documents with "Live Text in Document(s)" may lead to the server running out of memory.
Hotfix 202311071: WebCenter runs out of memory when searching (LRUQueryCache).
Hotfix 202311075: Selective rebuild of the search index is not possible when there are too many items to be indexed.
Hotfix 202311079: Incomplete page results rendered at Viewer where files are stored on Amazon S3.
Hotfix 202311081: Text extraction fails because of a port conflict.
Hotfix 202311082: When creating a ColorCert job workflow node in Color Trace, an error occurs stating: "Execution of Process timed out."
Hotfix 202311083: The Create Project Node fails when it is used again to copy documents to projects that already exist.
Installation Instructions
Run the installer EXE on the application server and follow the instructions
Downloads
-
WCR HF202311085 for Windows.exe (197 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
