English
Deutsch
Español
Français
Italiano
日本語
Português
中文
한국어
Release date
Wednesday, September 25, 2024
Symptoms
This issue only happens in a very specific situation:
In short, the document needs to have a cyclic document reference self-references and workflow driven approval when up-versioning from a Dashboard. If and only if all of these are true, then there is a problem with view file generation of the new version.
Full symptoms:
The viewable document needs to have an attribute category with a document reference. The document reference needs to be configured as the "latest version" and should have at least one document: the viewable document itself. (this is a cyclic reference).
Additionally, this document needs to have approval managed by the workflow.
The previous stage of the approval should have been finished (e.g. approved), but the workflow did not "finish" the approval (No "Finish Approval" node). The workflow then directs the document to a task where the user can use a Task Dashboard to upload a new version.
When uploading this new version and saving the task, the save is successful, but there is an error in the log files and the view files do not generate.
This issue may not immediately be clear as the previous version's thumbnail will continue to show. Upon attempting to render the new version to Viewer, the document will instead be downloaded and rendered via the browser plugins for the particular document type.
Check & Register status of the new version in the document's Action History will have a grey magnifying glass icon. Hovering over the icon shows 'Unknown'.
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
HF_202407007_20240807_CS01829692_WCR: SetDueDate in Workflow JavaScript node is not working as expected.
(Only the Application server changes)
HF_202407010_20240716_CS01816258_WCR: Unable to create CHILI Package error.
HF_202407015_20240826_WCR-77459_WCR: When performing S3 Migration for WebCenter 24.07, some files are not migrating and give checksum validation failed error for the “Default Icons Location” accessor.
Installation Instructions
Run the installer EXE on the application server and follow the instructions.
Downloads
-
WCR HF202407017 for Windows.exe (232 mb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.