Release date
Monday, August 20, 2012
Symptoms
Problem description:Getting an error when changing color pairs and then updating traps Impact on the customer (examples: frequency, does it cause bad plates, misprints, production interruptions): Can not change color pairs Steps to reproduce: Open supplied file, test_GASX_120ct_AE12.ai, in AICS5. Trap file with PowerTrapper Client using default ticket. Open file and switch the direction trap on a few of the trapping pairs. Update the traps. You should get an error similar to this one: ID: 4c37389a-c441-46b6-83f0-6e811d053f69 Name: test_GASX_120ct_AE12.pdf Creation date: 28 Jun 2012 17:08 Server: CSVMUS-ASSM12 Workflow: PowerTrapper Step: DeskPack Workflow User: admin Duration: 12 secs 17:08:20: Info: DeskPack Workflow: Starting DeskPack PowerTrapper Task. 17:08:30: Info: DeskPack Workflow: Trapping File ... 17:08:30: Info: DeskPack Workflow: Opened TCP file C:\Esko\bg_data_deskpackcontainer_v010\DeskPackContainer\support4\TS4FEC6B2F\test_GASX_120ct_AE12.tcp for reading 17:08:30: Info: DeskPack Workflow: Reading Color Pair Info for page 1 17:08:30: Error: DeskPack Workflow: Page 1 in file C:\Esko\bg_data_deskpackcontainer_v010\DeskPackContainer\support4\TS4FEC6B2F\test_GASX_120ct_AE12.tcp does not match current loaded page 17:08:30: Error: DeskPack Workflow: DeskPack Task: Error while executing subtask
System requirements
The standard system requirements for this product apply. You can verify them on www.esko.com/en/systemrequirements.
Dependencies
Obsolete when installing: - Hotfix 42 - Hotfix 52 - Hotfix 68
Installation Instructions
Make sure Adobe Illustrator is not running. Double-click the disk image to mount it and proceed with the installer found inside.
Downloads
- 43 HF4 for Windows.exe (135 mb)
- 43 HF4 for Mac.dmg (111 mb)
- AutomationEngineClient 10.1.1 HF4 for Windows.exe (5 mb)
- AutomationEngine 10.1.1 HF4 for Windows.exe (540 kb)
- AutomationEngineClient 10.1.1 HF4 for Mac.dmg (4 mb)
- AutomationEngine 10.1 HF4 for Windows.exe (534 kb)
Disclaimer
DISCLAIMER OF WARRANTIES: ESKO GRAPHICS BV (HEREINAFTER REFERRED TO AS "ESKO") DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO SUCCESSFULLY DOWNLOAD OR IMPLEMENT ANY HOTFIX, PATCH OR SERVICE PACK, OR ANY OF THE TIPS, SAMPLES OR SUGGESTIONS DESCRIBED IN ANY ESKO PRODUCT SUPPORT DOCUMENTATION, INCLUDING KNOWLEDGE BASE ARTICLES. ALL ESKO TECHNICAL DOCUMENTS, HOTFIXES, PATCHES AND SERVICE PACKS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
LIMIT OF LIABILITY: BY DOWNLOADING OR IMPLEMENTING THE HOTFIXES, PATCHES AND SERVICE PACKS YOU AGREE THAT ESKO HAS MADE NO EXPRESS WARRANTIES TO YOU REGARDING SAID ITEMS, AND THAT SAID ITEMS ARE PROVIDED TO YOU 'AS IS' WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ESKO OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL LOSS OF DATA, OR LOST BUSINESS PROFITS OR SPECIAL DAMAGES, THAT MAY OCCUR AS A RESULT OF IMPLEMENTING A HOTFIX, PATCH OR SERVICE PACK OR WORKAROUND, OR ANY SUGGESTION OUTLINED IN ANY ESKO PRODUCT SUPPORT TECHNICAL DOCUMENT, EVEN IF ESKO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.